PRIVACY POLICY:

RIGHTS AND OBLIGATIONS

OFFICIAL WEBSITE OF KRYSTAL HOTELS & RESORTS

Please read these terms and conditions carefully before using this sit

This website (hereinafter the «Site») provides you with information about hotels and other facilities for temporary lodging (each a «Hotel») owned, managed, or operated under the Hotelera SF, S. de R.L. de C.V. franchise or its affiliates and subsidiaries (hereinafter collectively referred to as «Krystal Hotels»). The use of this Site is subject to the unconditional acceptance by the user («User(s)») or by yourself («You») of the following terms and conditions (collectively referred to as the «Conditions»):

The services of this Site are available only to those individuals who can enter into legally binding contracts under applicable law and are therefore not available to minors. By accessing this Site, You represent that You are of legal age to use this Site and to assume legally binding obligations regarding any liability that You may incur as a result of using this Site.

You may only use this Site to make legitimate reservations or purchases and may not use it for any other purpose.

This Site must be used exclusively by You for personal use. The use of this Site for commercial purposes is expressly prohibited unless you have the prior written consent of Krystal Hotels. Additionally, You agree not to create a hypertext link from any website controlled by You or by any other person to this Site without the express written consent of Krystal Hotels. You agree not to impersonate any other person or entity, whether real or fictitious, including an employee or agent of Krystal Hotels, or any third party offering services related to this Site.

You agree not to use any device or process to monitor or copy the Site or any of the content or information it contains unless You have the express prior consent of Krystal Hotels. You agree not to interfere with or attempt to interfere in any way with the proper functioning of the Site. You agree not to transmit to Krystal Hotels and/or this Site: (i) any type of virus and/or other computer programming routines intended to harm, interfere adversely, intercept or appropriate any system, data, or information; nor (ii) any content that may impose liability on Krystal Hotels or that may cause Krystal Hotels to lose (in whole or in part) the services of our suppliers.

This Site contains and refers to trademarks, patents, products, processes, or other proprietary rights of Krystal Hotels or third parties. You are not granted or conferred any license or right to such trademarks, patents, products, processes, and other proprietary rights of Krystal Hotels or third parties. No material from this Site may be reproduced, distributed, published, displayed, recorded, transmitted, or assigned.

The trademarks, logos, and service marks together with the trade name presented on this Site (collectively referred to as «Trademarks») are registered trademarks in accordance with the applicable laws of the United Mexican States («Mexico»). Any reproduction or use of the content of this Site without the express written consent of Krystal Hotels is prohibited. Nothing in this Site shall be construed as a possible grant, implied right, estoppel, or otherwise, to any kind of license or right to use any of the Trademarks without the written authorization of Krystal Hotels or any other third party that may own the Trademarks.

This Site, including each of its modules, is proprietary and protected by the copyrights of Krystal Hotels and/or its various suppliers and distributors. This Site and its content may not be copied, reproduced, republished, recorded, advertised, modified, transmitted, or distributed without the written authorization of Krystal Hotels, but You may download, view, and print a copy of the materials presented on this Site for personal, non-commercial use. Unauthorized use of this Site and/or the materials contained herein may violate applicable copyright and trademark laws, as well as the laws of property or other laws. You must retain all copyright and trademark notices, including any notices of proprietary information contained in these materials.

If You believe that any content on this Site has been introduced in violation of the copyrights of third parties or any other intellectual property rights, please let us know by sending an email to [email protected], which includes, at least, the following information: a) your name, address, telephone number, and email address, b) the clauses in which the copyright or other intellectual property rights that You consider have been infringed; c) description of the content that has been infringed, d) statement that the content has been introduced on the Site without the express authorization of the author or owner of the intellectual property rights.

By submitting any idea, comment, complaint, suggestion, CVs or other type of information to Krystal Hotels regarding improvements to the Site or the services related to the Site («Feedback Information»), You agree that such Feedback Information shall be considered the property of Krystal Hotels and remain in its ownership. None of the Feedback Information on the Site shall be subject to any confidentiality obligation by Krystal Hotels, and furthermore, Krystal Hotels shall not assume any responsibility for any use or disclosure of the Feedback Information. Krystal Hotels shall own all rights associated with the Feedback Information (including, without limitation, intellectual property rights and moral rights) and shall have the right to use it without any restriction for any purpose, commercial or otherwise, without any compensation to You.

When You book or purchase travel services through this Site, the information You provide to us about You will be provided to any other third party involved in organizing your trip. When You browse, book, or purchase travel services through this Site, such information may be provided to the relevant suppliers or other third parties involved in organizing your trip.

This Site contains links to other websites that may collect personal information about You. When You click on one of these links, You will enter another website for which this Site assumes no responsibility.

In addition to the circumstances described above, Krystal Hotels may disclose information if required to do so by law, court order, or any other government or police authority or if, in good faith, it believes that such disclosure is necessary or appropriate, including, but not limited to, protecting the rights or property of Krystal Hotels when there are reasons to believe that the disclosure of information is necessary for the purpose of identifying, contacting, or initiating legal action against someone who may be infringing our rights or property, intentionally or otherwise, or when any other person may be harmed by such activities.

This Site contains links to other websites. Krystal Hotels provides these links solely for your convenience and for informational purposes only. Krystal Hotels has not reviewed all the information contained in these other websites. The inclusion of these links does not imply any endorsement, endorsement, or approval by Krystal Hotels with respect to the content, advertising, products, services, policies, or other materials of such websites or available through them. Neither Krystal Hotels nor any other provider of products or services related to this Site shall assume any responsibility for the content of any other website, nor shall it make any representation or warranty with respect to any other website or the content or materials of such websites. If You decide to access other websites, You do so at your own risk. Other websites may include links to the Site. The inclusion of such links does not constitute an endorsement, endorsement, or approval by the other website with respect to the content, advertising, products, services, policies, or other materials of the Site or available through it.

The descriptions of the products advertised on our product pages are representations of our suppliers. The Site may contain technical inaccuracies, errors, or typographical omissions. Hoteles Krystal is not responsible for typographical errors, errors in pricing determination, product information, or errors in advertisements or shipments. Advertised prices and available quantities are subject to change without notice. Hoteles Krystal reserves the right to make changes, corrections, and/or improvements to the Site, as well as to the products and programs described therein at any time and without prior notice.

Neither Hoteles Krystal nor any other provider of products and services related to this Site shall be liable for malfunctions, failures, or difficulties with communications or transmissions, nor for lost, stolen, or misdirected messages or entries, nor for the security of any such communications. Similarly, Hoteles Krystal and any other provider of products or services related to this Site assume no responsibility for the entry of incorrect or inaccurate information, whether caused by the User or Users, the equipment, or programs associated with the Site, or by any technical or human error that may occur during the processing of any information related to the Site.

Hoteles Krystal and any other provider of products or services related to this Site may cancel or modify reservations in cases where it appears that a User has engaged in fraudulent or improper activity or for any other circumstance in which reservations contain or have arisen from a failure or error.

You agree that neither Hoteles Krystal nor any other provider of products or services related to this site shall be liable in any way for damage, loss, or damage to your computer or for the interception or use of your credit card information or any other personally identifiable information related to or derived from the use of the site or any other website linked to or associated with this site. Hoteles Krystal does not guarantee or warrant the confidentiality of any communication or information transmitted from this Site or from any website linked to this Site. You agree that neither Hoteles Krystal nor any of the other providers of products or services related to this Site shall be liable for any damages arising from the disclosure of any type of information (including, without limitation, credit card information, personally identifiable information, email addresses, phone numbers, etc.) and that neither Hoteles Krystal nor any of the other providers of products or services related to this Site shall be liable for any damages resulting from the disclosure of such information.

In addition to the other terms and conditions specified on this Site regarding our Hotels, the following general terms and conditions apply to Hotel reservations made through this Site: (a) Cancellation policies and any other information regarding reservations for specific rooms and hotels may vary by Hotel and type of reservation; and (b) requests for special features such as bedding type or non-smoking rooms are merely requests, and while most Hotels will strive to accommodate them, neither Hoteles Krystal nor the Hotel guarantee they will fulfill your request.

Hoteles Krystal, in addition to any other rights or actions available to it, may at its sole discretion and without notice, terminate or restrict User access to this Site and any related services without incurring any liability to the User.

Additional terms and conditions may apply to reservations, purchases of products and services, and any other use made of parts of this Site, and You agree to abide by such additional terms and conditions.

Hoteles Krystal reserves the right, without notice, to unilaterally modify any of the terms and conditions of these Conditions, and your continued use of this Site will be subject to the Conditions in effect at the time of use. Accordingly, you agree to review these Conditions periodically, and your continued access, use, and/or advertisement on this Site will constitute your acceptance of the modified Conditions.

You agree that your use of the site is at your own risk. The Site and any related information, content, or materials are provided «as is» without any warranties.

The User shall be responsible for any damages of any kind that Hoteles Krystal may suffer as a result of the breach of the law or any of the general conditions established in these Conditions.

In no event shall Hoteles Krystal, its agents, representatives, or licensors assume any liability to you or any other third party for direct, indirect, punitive, special, incidental, consequential, or other damages (including, without limitation, lost profits or loss of savings) arising out of or in any way related to: (1) your use of this Site; (b) any failure or delay (including, but not limited to, the use or inability to use any component of this Site to make reservations or purchases of tickets); or (c) the compliance or non-compliance by Hoteles Krystal or a provider of products or services related to this Site even if such party has been informed of the possibility of causing such damages and losses to these third parties. Hereby, You waive all and any claims against Hoteles Krystal, its agents, representatives, and licensors that may arise from or be in any way related to your use of the Site and/or any other product or service related thereto. If Hoteles Krystal is found liable for damages in connection with this Site, your sole and exclusive remedy shall be limited to the refund of charges for services or products that you have paid for and have not been supplied.

Any dispute arising out of or in connection with the Site shall be governed, interpreted, and enforced in accordance with the laws of Mexico and shall be subject to the exclusive jurisdiction of the courts of Mexico City, Mexico.


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